If the document does not print correctly, then the issue is likely related to the computer or the application. Attempt to print again to determine if the issue has been resolved. You may also reinstall using the Software CD if it is available and compatible with your operating system.ġ1. Reinstall: Refer to a solution for your model: 'Download software, drivers, or utilities'. Uninstall: 'Uninstall the MFL-Pro Suite' You will now need to uninstall and then reinstall the Brother MFL-Pro Software Suite:

If the document does not print correctly, continue to STEP 10.ġ0. If the document prints correctly, then the issue is resolved. Click on the General Tab and click PRINT TEST PAGE. Under the Advanced Tab, uncheck 'Keep printed documents' if it is checked.ĩ. Under Default Data type, make sure RAW is selected and click OK.ħ. Under Print Processor, select WINPRINT.Ħ. Windows 7, 8, 8.1, 10, Server 2008 R2 Server 2012 : Right-click on the Brother Printer and select PRINTER PROPERTIES.ĥ. Windows XP or earlier, Server 2003, Windows Vista or Server 2008 : Right-click on the Brother Printer and select PROPERTIES.

Click here for instructions on how to open the Printers folder. Click here if you need help identifying your Operating System.ġ.

Continue to PART 2.Ĭlick on one of the following links based on your Operating System. If your Brother machine successfully makes a copy, then the problem is caused by incorrect settings or a corrupt printer driver. Instead, you can find appropriate solutions to resolve many issues. If you are getting a completely blank or partially blank page on your copy, then this indicates a problem with the machine's hardware and not the computer software. Place a document with text or an image on the flatbed or in the Automatic Document Feeder (ADF) of the Brother machine depending on your model and make a copy.

Ink test page